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3 - Wages of workers Call Center

gross salary (ie no relevant discount retirement, union, etc.) Of a call center worker is:

Base Salary: $ 1100 + commissions. (In a 30-hours weekly)

is just in the committees, which generates our problem, since the policy committee to which we are set for about 4 years, is that we generate a covert low salary each month.


3 - a) low points:

Our policy of commissioning works are physical units An example of a telemarketer Arnet, to understand how this policy would be:

1 sale of ADSL - --------------- worker charged 0.30 cents.
---------------- ADSL 2 sales of the worker charged 0.31 cents. c / u
and so on. Suppose

this practical example:
For a telemarketer of copper ARNET a commission of $ 500 (and make a net salary of $ 1600 would sell 30 per month ADSL. After a month, if they get the points on the physical drive, then the telemarketer on the other month will be sold eg. 40 ADSL to charge the same as the previous month. And if there is a new low of 45 points the next month ADSL. This means that as we see in the example in Table 1 with each low point in units physical, the telemarketer must sell more products in order to collect exactly the same as the previous month:


Table 1 (the amounts are so explanatory to understand the commissioning) --------
-------------------------------------------------- ------------------------ JANUARY 30
ADSL sales per month = $ 500
commissioning ADSL FEBRUARY 40 sales per month = $ 500 45 MARCH
commissioning ADSL sales per month = $ 500
commissioning ADSL APRIL 50 sales per month = $ 500 -----------------------------------------------
commissioning

----------------------------------- That is, the months pass and every effort should be more time to collect the same. The low point that we suffer the Call Center, have an average of 1 every 2 months.


3 - b) Points of commissions and disease

Our fees are based on the number of physical units, thus 1-day disease implies that a next day we sell twice the expected daily to get to have the same salary that would have been if healthy. Faced with a prolonged illness, our wages low in a major way and that is why every day can be to go to work telemarekters colds, fever or cough, as the sick involves a substantial fall in wages. In the same form occurs in cases of request for license by examination. Following the same average commissioning of Table 1, see below in Table 2 as reduce our monthly salary to various absences:


Table 2 (all amounts are indicative and keep the average daily sales) ---------------------------------------------
ABSENCE WITHOUT ------------------------------------
: 30 ADSL sales per month = $ 500 commissioning
1 NO: 29 ADSL sales per month = $ 464 commissioning
2 ABSENCES: ADSL 28 sales per month = $ 434 commissioning
3 ABSENCES: 27 ADSL sales per month = $ 405 ---
commissioning --------------------------------------------------
----------------------------- Reference: adsl
30 x unit ---- $ 16.50 ----
29 adsl - $ 16 x unit
adsl ----- $ 15.50 28 x 27 unit
adsl ----- $ 15 x unit
-------------------- -------------------------------------------------- ------------


3 - c) Points of commissions and vacation

For the holidays, our policy of commissioning mostly affects us, and that the additional amount charged by law is reduced significantly in holiday month. Put another way, the holidays are no longer a benefit to become a serious problem in deciding enjoy, as this involves juggling the next month where the salary commission charged half of the month. To view the graph again, and according to the amounts and averages in Table 1 and 2 proposed in Table 3.


Table 3 (the amounts are for reference y manteniendo el promedio diario de ventas)
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Sin ausencias: 30 ventas de ADSL por mes = 500 $ de comisionamiento
Ausencia x vacaciones: 15 ventas de ADSL por mes = 135 $ de comisionamiento
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Referencias:
30 adsl ---- 16.50 $ x unidad
29 adsl----- 16 $ x unidad
28 adsl----- 15.50 $ x unidad
27 adsl----- 15 $ x unidad
26 adsl----- 14.50 $ x unidad
25 adsl----- 14 $ x unidad
20 adsl----- 11.50 $ x unidad
15 adsl----- 09 $ x unidad
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