PRESS RELEASE
Workers Call Center Telecom Personal SA we are beginning a path of struggle for a living wage, for better working conditions and recognition of our status by telephone workers SI.TRA.TEL. and Telecom Personal SA Telecom Personal SA currently has two own Call Center, one in Cordova and one in Rosario, which is located in Moreno 196 bis, which belong to those who adhere to this statement. These call center work from Monday to Sunday from 7 to 24, serve between 10,000 and 12,000 calls per day about the target set by the company is that each communication is no longer than 3 minutes, at which time the operator must listen to customers, analyze your claim or request and resolve the situation, once communication is complete with only 5 seconds to catch your breath and greet the new incoming client. We tried to talk to the company, who through their local Human Resources representative informed us, on the one hand, the possibility of including us in the convention of the Union of Commercial Employees, and another that Telecom Personal SA will not tolerate any type of claim, expression, or industrial action by its employees. In these 9 years we witnessed the accumulation of profits by the company, its market positioning 10 million customers, but of course ever this growth was reflected in our wages and helped improve our working conditions. For all this we decided to add wishes and make public our reclamo.Nos focus on peacefully on Sunday September 23 at 15 pm, in front of Telecom Personal SA, located in Moreno 196 bis, asking for better working conditions and the opportunity to discuss our collective wages.
We appreciate their wide dissemination. 28/05
Workers Association of Telecom Personal SA Autoconvoncados
empleados_call_center3@yahoo.com.ar
http://www.empleadoscallcenter3.blogspot.com/
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